Food & Safety Hotlines

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Many big food companies have hotlines staffed with experienced Home Economists for instant, personalized help during the holidays. Print out this list and tape it inside your pantry door for quick reference.

  • Ball Canning Consumer Hotline
    Monday - Friday -- 8:30 a.m.-4:30 p.m.
    1-800-240-3340
    http://www.freshpreserving.com/
  • Butterball Turkey Talk-Line: 1-800-BUTTERBALL
    The Turkey Talk-Line from the folks at Butterball is a great place for answers to turkey questions. The line is open Monday through Friday from 8 AM to 6 PM CST from now until December 21. And the best part of all: it's open Thanksgiving day, starting at 6 AM CST!! TDD line: 1-800-TDD-3848. Bilingual help is available. Online help in Spanish and English.
  • Honeysuckle White Help Line:1-800-810-6325
    This line offers pre-recorded answers to lots of your turkey preparation questions. Online help and leftover recipes.
  • Perdue Farms: 1-800-473-7383
    Find out about roasting, carving, stuffing, gravy and turkey leftovers. Online help.
  • USDA Meat and Poultry Hotline: 1-888-674-6854
    If you have questions about food safety, including storage, handling and preparation of the Thanksgiving turkey, call the USDA hotline weekdays from 9 AM to 3 PM CST available year-round.  The Hotline is open on Thanksgiving Day from 8:00 a. m. to 2:00 p. m., Eastern Time, but closed on other Federal government holidays. 1-888-MPHotline or 1-888-674-6854.  TDD line: 1-800-256-7072 Online help for most frequently asked questions.
  • Reynolds Turkey Line: 1-800-745-4000
    This hotline is open 24 hours a day. Call to get the best tips about cooking using Reynolds products. Online help.
  • Fleischmann's Yeast Baker's Help Line: 1-800-777-4959
    This helpline, for all your questions about breads and rolls, is open Monday - Friday from 9 AM - 7 PM, all year long. Online help.
  • Land O'Lakes Holiday Bake Line: 1-800-782-9606
    Any and all baking questions are answered from 8 AM to 7 PM CST at Land O'Lakes from now until Christmas Eve. Online help.
  • Hershey's Consumer Hot Line: 1-800-468-1714
    Let the folks at Hersheys walk you through every chocolate question you've ever had. Ask for recipes too! This line is open Monday - Friday from 9 AM to 4 PM EST, all year round. Online help.
  • Libby Consumer Hot Line: 1-800-854-0374
    Stressed about your pumpkin pie? Get tips and advice, plus recipes using canned pumpkin. The line is open Monday - Friday from 8 AM - 8 PM EST, all year round.
  • Ocean Spray Consumer Helpline:  1-800-662-3263
    Learn everything you ever wanted to know about cranberries, including ideas for using leftover canned cranberry sauce. The hotline is open Monday - Friday from 9 AM - 4 PM EST, all year round. And it's open on Thanksgiving! Online help.

 

 

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Keith L. Smith, Associate Vice President for Agricultural Administration; Associate Dean, College of Food, Agricultural, and Environmental Sciences; Director, Ohio State University Extension and Gist Chair in Extension Education and Leadership. TDD No. 800-589-8292 (Ohio only) or 614-292-6181.